Web-O-Mation Privacy Policy

 

Web-O-Mation, a division of Pickering Consulting Group, provides online, permission-based marketing services for our clients who have acquired their own opt-in list. We do not send unsolicited email (Spam). Our clients have agreed to abide by our Anti-Spam policy, which is a requirement for using Web-O-Mation services. Further, our clients have agreed to either adopt Web-O-Mation's Privacy Policy or provide a link to their own privacy policy in all emails sent using Web-O-Mation services.

This privacy statement covers the master site www.web-o-mation.com and its associated sites, and was updated January 13, 2007. Because our company wants to demonstrate its commitment to our users' privacy, we disclose our information practices here.

Information Collection and Use
Web-O-Mation is the sole owner of the information collected on this site. We do not sell, share, or rent this information to others in ways different from what is disclosed in this statement without your express permission or unless ordered by a court of law.

Registration
No registration is required to view the Web-O-Mation website, its features, or information about its services. However, in order to use Web-O-Mation to create newsletters and transmit email marketing campaigns, registration is mandatory. In addition, in order to obtain a sample newsleter, visitors must necessarily provide contact information including their email address. Client details collected during registration include contact and company information, billing information, and acceptance of our Terms, Privacy and Anti-Spam Policies.

Sharing
We do not share personally identifiable information about our clients or the performance of their email marketing campaigns with 3rd parties. We do not share or rent our clients' email address lists, which remain the client's exclusive and confidential property.

Unsubscribe/Opt-out
All recipients of email transmitted using Web-O-Mation services are given the opportunity to unsubscribe (opt-out) at any time by clicking on a link at the bottom of the email. Web-O-Mation clients cannot remove this link since it is added by the software just prior to mailing. The full postal address of either the sender or Web-O-Mation is included in the footer of every email transmission.

Personally Identifiable Information
Web-O-Mation offers an opt-in/out form on its homepage for subscription to the Web-O-Mation newsletter. Recipients can opt-in to receiving the newsletter and can opt-out at any time by returning to the homepage and using the opt-out form or by clicking on the unsubscribe link on the footer of any email communication from Web-O-Mation. A confirmation page and email are delivered to new subscribers to confirm the email address was a valid subscription and instructions for unsubscribing are also delivered.

In Contact Us, visitors to the website and/or clients can utilize Web-O-Mation's Contact Us form to request information about our services or customer support. A visitor's name, company, email and phone number are requested to facilitate communication about their request for information or support. The personally identifiable information collected on the website is not shared with any third party.

Client Data
Web-O-Mation supports our clients' permission-based marketing efforts by managing their customer database, delivering email, and tracking results of email campaigns. Web-O-Mation is contractually bound to keep our clients' customer campaign data private and this data is never shared with third parties except when required by law. Clients can access their account information online using their account username and password and can update or correct their account information at any time.

Cookies
Cookies are not required for clients to utilize the Web-O-Mation website, or for visitors to the website.

HTML and Link Detectors
Web-O-Mation embeds HTML and link detectors in all email transmissions to allow clients to assess the effectiveness of their email campaigns. The detectors track recipients' capability of receiving HTML messages and the aggregate number of HTML messages opened. The detectors may also track the links that recipients click on within the email. The detectors do not collect any other information.

Log Files
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Online Security
Online security is enhanced by our use of firewalls protecting all of the Web-O-Mation servers. The physical servers that we store personally identifiable information on are kept in a secure facility that only authorized network administrators have access to. This facility provides security 24 hours a day, 365 days a year and protects our servers against power outages by using automated backup power systems.

Offline Security
Client information and data is stored in a secure facility within the Web-O-Mation offices. Only Web-O-Mation employees who need the information to perform a specific job are granted access to personally identifiable information. All employees are trained on our security and privacy practices.

Client Communication
Clients will receive administrative emails that are related to the operational management of their account, such as monthly statements and electronic invoices. Web-O-Mation does not allow 3rd parties to advertise or otherwise correspond with Web-O-Mation clients. From time-to-time, we may request information from clients via surveys. Participation in these surveys is completely voluntary. Information requested may include contact and demographic information, as well as opinions about Web-O-Mation. Survey information will be used for purposes of monitoring or improving the use and satisfaction of the service. Clients can edit their communication preferences using the online administration tool

Changes to Privacy Policy
Changes to Web-O-Mation's privacy policy will be posted on the Web-O-Mation website. Changes will automatically be in effect 30 days after they are initially posted.

Contact Us
If you have any questions about this Privacy Statement or about Web-O-Mation, please contact Pickering Consulting Group, our parent company, directly at: phone (480-984-9942) or email support@eb-o-mation.com.

Inquiries in writing may be sent to Web-O-Mation, 4505 E McKellips Rd, PMB #81, Mesa, AZ 85215.

PCG 4505 E McKellips, PMB #81, Mesa AZ 85215 (480)-985-9942

http://www.web-o-mation.com

©2006-2008 Pickering Consulting Group, LLC. All rights reserved.